The golden age of Facebook was a great time for internet marketers. When Facebook first expanded from a university student-only service to a platform that anyone could use, marketers and small business owners struck while the iron was hot and used this relatively new service to really promote their brands.
Today, it’s sad but true: Facebook is quite flooded. Facebook has given businesses a myriad of options when it comes to marketing themselves, from official “fan pages” for their product to paid advertisements. It’s no longer simple and easy to promote your brand on Facebook.
That’s the bad news. However, there’s good news as well. Although promoting your company via Facebook is more difficult these days, it’s not impossible. Furthermore, companies that have the right strategy can really stand out in the crowd. Here are four tips to build and expand your audience on Facebook.
Don’t Spam Your Customers
Facebook users are typically happy to “like” their favorite companies, especially if they know that these companies frequently hand out coupon codes and deals. However, nothing will ensure that you lose your followers faster than by spamming them with a thousand useless statuses a day. If you think that quantity beats quality when it comes to social media, you’re dead wrong. It is always better to have one or two statuses of value than eleven worthless, “junk” posts.
Going Off Topic Isn’t Just Okay, It’s Encouraged
You do not have to stay on topic on Facebook. In fact, “sharing” humorous images and videos is a good idea. When your Facebook followers re-share these updates on their own walls, your business’s name will be attached to the post. Sharing things that are amusing and thought-provoking is a good way to gain new followers, even if these posts aren’t directly related to your brand.
Treat Your Customers Like People
When you put up a new status promoting that new product or coupon code, your job is not done. Only foolish marketers “post and run.” Instead, you should be monitoring the post and replying to any comments or questions that your followers post in response. Treat your customers like actual people and never give a rude or dismissive reply. The quickest way for a company to go viral in a bad way is by saying something snippy, short or uncaring to a customer on social media.
Have Fun With It
If you treat updating your company’s Facebook page like a chore or an aspect of managing your business that you “have to do,” your followers will be able to plainly see it. You should instead have fun with your company’s Facebook wall. Treat it as a fun outlet where you can share things that make you laugh, in addition to sharing your excitement about your brand or product. If you’re genuinely excited about your company, the enthusiasm will show and your followers will get excited as well.
If you follow these tips, you can enjoy online marketing success on Facebook, no matter how saturated the platform is. Succeeding on Facebook is possible, if you put some real effort into it, create posts with substance and treat your followers like real people.